FAQ

Answers to the questions businesses ask most

Explore the essentials around pricing, payments, approvals, product sync, and support.

What is Ghazzle Business?
Ghazzle Business is a seller platform that helps Ghanaian businesses list products, accept secure payments, manage delivery, and reach buyers nationwide through the Ghazzle marketplace.
How much does it cost to start selling?
You can start on the Starter plan for free. Paid plans unlock unlimited listings, featured visibility, advanced analytics, and enterprise integrations.
How do I get paid?
Ghazzle supports secure payout flows tied to MoMo, bank accounts, and escrow-supported releases once a buyer confirms receipt of their order.
What categories can I sell in?
Businesses can sell across many approved categories including fashion, electronics, auto parts, home goods, beauty, and more, subject to marketplace guidelines.
How does the Product Sync work?
Product Sync lets you add a script or API connection to your website so products can be created, updated, and removed on Ghazzle automatically.
Is my money safe?
Yes. Ghazzle uses secure checkout and escrow-based protections to help ensure funds are handled safely until delivery is confirmed or a dispute is resolved.
How long does approval take?
Most business reviews are completed quickly once all required verification details are submitted. Many sellers are approved within a short timeframe.
Can I have multiple shops?
Yes. If you operate multiple brands or business units, our team can help structure your setup so each storefront stays organized.
What payment methods are supported?
Ghazzle supports common buyer payment methods in Ghana, including MoMo and cards, with secure escrow-supported workflows available for eligible transactions.
How do I contact support?
You can reach the business support team by email at business@ghazzle.com, use the contact form, or message our team through WhatsApp support channels.

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